A while ago I let go a little rant about my experience at an Auto Zone here in Marana. I did want to take the time to update you, as it is only fair. I received a call from the District Manager regarding my service that I received. We had a short, but pleasant conversation about customer service... and came up with a solution to our mutual problem that happened on that day.
While I would rather not go into detail about what he did for me, I will say, he went out of his way to make sure I received the service that I did not receive from that particular store.
While it may take me a while to go back to an Auto Zone, at least I know that there is someone on the management staff that is looking out for the customer.
Showing posts with label auto zone. Show all posts
Showing posts with label auto zone. Show all posts
Friday, July 10, 2009
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